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WM India Associate Analyst, Application Support in Gurgaon, India

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

We are looking for an enthusiastic junior software developer to join our experienced application development team. You will report directly to the manager/team/tech lead. Your primary focus will be supporting and configuring application systems within the People Organization according to the development standard of WM.

To ensure success as a software developer, you should have a good working knowledge of basic programming languages, the ability to learn new technology quickly, and the ability to work in a team environment. Ultimately, a top-class Software Developer provides valuable support to the development team while continually improving their coding and design skills.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Provides day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches.

  • Monitors HR systems, opens cases and reviews current processes to troubleshoot application related issues and answer system related questions.

  • Assist the development team with all aspects of software design and configuration.

  • Attend and contribute to company development meetings.

  • Makes required configuration changes according to documented requirements.

  • Seeks development on the job and through more formal training.

  • Responds to and resolves open incidents.

  • Analyzes impact on configuration of tables, data fields, foundational structures, and processes on downstream systems and integrations.

  • May be responsible for configuring and delivering basic reports and queries utilizing delivered software.

  • Follows established data governance.

  • Executes unit, integration, and acceptance testing. Provides screen shots and system steps for testing and change management.

III. Supervisory Responsibilities

No supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • BTech, BCA, MCA, MTech,

  • Excellent written and verbal communication skills.

  • Basic programming experience.

  • Ability to provide efficient, timely, reliable, and courteous service to customers.

  • Knowledge of databases and operating systems.

  • Good working knowledge of email systems and Microsoft Office software.

  • Ability to learn new software and technologies quickly.

  • Ability to follow instructions and work in a team environment.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

  • Normal setting for this job is: office setting.

  • Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

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